FREE standard shipping on orders over $100* Conditions apply
Mathers respects your privacy. All information collected about you is kept confidential and we will not sell, trade or participate in unauthorised use of personal information. Refer to our privacy policy for full details.
We have a number of measures to ensure your personal and credit card details are as secure as possible.
During the purchase process, the connection between your computer and our service is encrypted with Industry standard methods including SSL 128 bit encryption.
Once your information reaches our server, your details are further encrypted. Your card number is never stored in any human readable format.
Our systems use your card details to take payment automatically. Our employees do not have access to any sensitive customer information.
Sign-up to our Fusion program to keep abreast of promotions, new stores, collections and sneak peaks. Fusion offers special offers and exclusive member rewards at diana ferrari, Williams, JAG and Mathers. You can sign-up in-store or online now.
You can update your Fusion details online here. Simply log in using your Fusion card number and password and follow the links to update your details. You can also update your details by sending an email with the details to contactus.fusioncardwebsite@coloradogroup.com.au
We want your Mathers online shopping experience to be as seamless and enjoyable as possible. For questions, compliments, concerns or comments relating to the website or online shopping call us on 1800 101 285 during AEST office hours, alternatively contact us here.
Our size chart will help you determine which size is most suitable for you.
Colour is displayed on the product detail page. Please note that product colours may vary slightly from those displayed by your monitor.
We aim to have a comparable range of our products available online. However, from time to time items may sell out. If you cannot find the item you want online, please contact us and we’ll try hard to locate the item for you.
Once an item is marked as "sold out," it is likely the level of stock in our retail stores will also be very limited. However, please don’t hesitate to contact us and we’ll try hard to locate it for you.
Adding items to your bag
Your shopping bag
Your details
Confirm & pay
You can browse and search for items at Mathers a number of ways. The easiest way is to browse the categories is on the top menu of the site. Alternatively you can search directly via the “I am looking for.... ” search box in the top right of the site and we will find everything related to your search. Search examples include products like “sandals”, “heels” and “flats” as well as brands like “Colorado”. Once you have found your desired item, click " add to bag" to start the order process.
We accept that following forms of payment at Mathers online:
Unfortunately we do not accept AMEX, direct deposit, Paypal, cheques, money orders, Mathers or Colorado Group gift cards.
Shopping at Mathers online is safe. We use the latest version of Secure Socket Layer (SSL) encryption technology to encrypt your personal and payment details.
All products on the Mathers website are displayed and charged in Australian dollars (AUD).
If you haven’t received a confirmation email within 30 minutes of successfully placing your order then you may have incorrectly entered your email address. Alternatively the confirmation email may have been flagged as spam. Check your junk email folders to ensure that the email isn’t there. All confirmation emails are sent from online@Mathers.com.au
If it is not in your junk email folder, please contact us via email with your full name and order number and we can confirm your order for you.
You can make changes to your order anytime until your order has commenced processing for shipment. Please contact us by phone or email if you need to change your order. Not all order changes can be completed as the order may already be too far into the delivery process. It’s always best to ensure that the order is correct in the ‘Confirm & Pay’ section of the site to save any unwanted hassles. Even if we can’t make the modification prior to shipping your order, remember that our returns policy is available so changes can be made after the order is received.
You can cancel your order anytime until it has commenced being processed. If you need to cancel your order, please contact us via phone or email with your order details, including order number and full name, so we can then cancel your order prior to processing.
The Mathers website will automatically remove out-of-stock items from sale, but occasionally an item sells out at the same time you are finalising your order. If an item on your order is sold out online, we’ll do our best to find the same item in one of our Retail stores to complete your order. If the item is sold out across all Mathers retail stores, then we will only ship the items you ordered that are available and include details about any excluded items. Unfortunately, we are unable to accept back orders.
If you experience any technical issues whilst using the site, please contact us via phone or email and we will assist you immediately.
To apply a promotional code, select the products you wish to purchase and proceed to your shopping bag in the normal way. At the bottom of your shopping bag there is a box labelled “Promotional Code”. Enter the promotional code and click the “Apply” button. This will then deduct the voucher amount used from your order.
If you’re a Fusion member, keep an eye on your inbox for exclusive Fusion promotional codes in our email sale alerts. If you’re not currently a Fusion member you can join online now.
How do I keep up to date with promotions and the latest Mathers news?
Sign-up to our Fusion program to keep abreast of promotions, new boutiques, styling workshops, collections, special events and sneak peaks. Fusion offers special promotions and exclusive member rewards at diana ferrari, Williams, JAG and Mathers.
You can sign-up in-store or online now.
Mathers gift cards cannot currently be purchased online or in-store.
Existing JAG, diana ferrari, Mathers, Williams and Colorado Group gift cards can be redeemed in any Colorado Group store. Our store locator will help you find your nearest Mathers store.
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